(Further to the content on our main website about why a firm with clients would want to develop an effective Referral Marketing Strategy)

Those who get a lot of referred business are usually good at their job – AND clients know it.
Their clients KNOW, understand and appreciate the service and its benefits, believe they are given good value for money and they also TRUST and LIKE the person that deals with them or provides the service to the extent that they want to help them.

KNOW, TRUST & LIKE are the attributes that need to be improved in order to get lots of quality referrals. more…
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Getting leads from Colleagues, Internal Business Referrals, Inter-departmental Referring or Cross-selling, whatever you call it – either way you’re maximising the value of your clients. Here’s some simple tips – but be aware of the common problems.
This post is for any firm or individual that has clients, rather than customers. It follows on from our other blogs on Referral Marketing and from info on our main website. Referral Marketing is the best business development strategy there is for Service Providers…
Some firms are good at inter-departmental referring others are not; either way your strategy for dealing with this should be included in your overall Marketing Plan.
Human nature needs to be used to your advantage rather than disadvantage.
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